Shipping Policy
Effective Date: 03/25/2025
Thank you for shopping with FaangPODS. By placing an order with us, you agree to the following shipping terms and conditions:
Processing and Shipping Time
We aim to process and ship orders within five (5) business days from the date of order confirmation. However, processing times may be extended during high-volume periods, holidays, or due to unforeseen circumstances.
Standard Shipping
Orders shipped outside of Silicon Valley will incur shipping charges based on package weight and handling fees. Shipping rates will be calculated and displayed at checkout. Once shipped, you will receive a tracking number via email.
Local Delivery (Bay Area)
For customers located within a 15-mile radius of our company address, we offer free local delivery. Our team will personally deliver your order to the legal shipping address provided at checkout. A photo confirmation of delivery will be provided when the products are dropped off at the designated location. Once delivered and a confirmation photo is provided, liability for lost, stolen, or damaged packages transfers to the customer that placed the order.
Local Pickup
Customers who prefer to pick up their orders may do so by scheduling a pickup appointment. Pickups can be arranged by contacting us via email at faangpods@faangpods.com or phone at 669-278-6367.
Upon pickup, customers must present the following:
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A valid government-issued photo ID (e.g., driver's license, passport, or state ID)
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Order confirmation email
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Order number
Shipping Delays and Liability
FaangPODS is not responsible for shipping delays caused by carrier issues, weather conditions, or other unforeseen circumstances beyond our control. Once an order is shipped, liability for lost, stolen, or damaged packages transfers to the shipping carrier.
Changes to Shipping Policy
We reserve the right to modify or update this Shipping Policy at any time without prior notice. Changes will be effective immediately upon posting on our website.
For any questions regarding shipping, please contact us at:
Email: faangpods@faangpods.com
or
phone: 669-278-6367